Frequently Asked Questions
Where is DELE based?
Jakarta - Indonesia
How long will it take for my order to arrive?
2-6 days, according to the express delivery & logistics courier
How do I know which size fits me?
Please kindly see our size chart
How to take care of my dele collection?
Hand Washing Is The Best
- Fill a bucket or sink with cold water below 30 degrees.
- Add sufficient amount of detergent in cold water.
- Soak your product for bathing for 5-10 minutes (no more than 30 minutes).
- Rinse with cold water until the detergent is completely gone.
- Press between clean towels or your hands directly to remove excess water. Make sure to never twist the satin
- Hang to dry or lay flat to dry. Please avoid exposure to direct sunlight.
- To restore the shine and softness of your silk clothes, iron on low heat
We Can Also Make
Machine washable.
- Before you put the satin pieces in the washing machine, sort them in the same satin color. We recommend washing one at a time.
- Use a protective mesh bag/laundry bag to avoid tearing the satin fibers.
- Add a proper amount of detergent to the machine.
- Machine wash in cold water below 30 degrees and start washing on a gentle cycle.
- We do not recommend spun satin fabric as it can cause wrinkling and tearing. However, if you can't wait for it to dry naturally, spin your satin product in under a minute.
- Use a clean white cloth or towel to absorb excess water and moisture.
- DO NOT TUMBLE DRY.
- Hang to dry or lay flat to dry. Please avoid exposure to direct sunlight.
- To restore the shine and softness of your clothes, iron on low heat
Can I return or exchange an item?
Yes, please kindly check our terms and policy.